Reviews
Rated 4.9 by 706 customers
Most of the work we do in Escondido comes from someone who has had us out before, or from a neighbor of theirs. That is the only marketing this trade really has.
Reviews
We are on our own well out past Hidden Meadows and the cubes had been getting smaller for months. Two people told us it was the module. This guy read the pressure at the valve first, cleared the scale out of the fill tube, and the tray is full again.
- ★★★★★
The wine column in our dining room read fine every morning and sat several degrees high from three o'clock on, which I had talked myself into ignoring. He measured at bottle level, cleared the floor grille and sorted the damper in the top zone. Reads steady now.
- ★★★★★
The freezer column started frosting over again a couple of weeks after I scraped it out, and there was a rattle from the grille as well. Defrost heater and a condenser fan, both done in one visit. Fast, tidy, explained what he was doing.
What people actually comment on
Almost never the repair itself — a working refrigerator is what was expected. What comes up again and again is the part around it: that the arrival window was real, that the price quoted was the price charged, and that the technician explained what had failed rather than presenting a total.
The second thing is that the appliance was serviced where it stood. Built-in units are fitted into cabinetry, often with stone worktops and panelled doors around them, and dragging one out to look at it risks more than the fault ever did. On this equipment the condenser is reached through the grille and the sealed system is designed for access in place.
Repairs that did not happen
Some of these reviews are for visits where nothing was replaced: a door seal reseated, a drain cleared, a filter that had never been changed. It is worth saying plainly that a diagnosis which ends in "this does not need a part" is a successful visit, and it is charged as a diagnosis rather than a repair.
Appliance down in Escondido?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.